Get answers to your questions
Find clear information about our telehealth consultations, pricing, and ongoing care to help you make informed decisions about your healthcare.
View All QuestionsAustralian adults seeking telehealth medical consultations with AHPRA-registered healthcare practitioners.
Medical certificates (single or multiple days), complex or chronic condition consultations, and standard GP telehealth appointments.
No referral required. You can book directly for medical certificates, complex or chronic condition consultations, or standard GP care.
Choose your service: medical certificate for GP callback within 1 hour, complex or chronic condition consultation via health questionnaire, or book a standard GP telehealth consultation.
You can help someone book, but the patient must attend the consultation themselves.
Short GP consultations take 8 minutes, long GP consultations take 15 minutes, and complex or chronic condition consultations take 15 minutes.
Via secure video telehealth. You’ll receive a link to join your appointment from any device with internet access.
You’ll receive a GP callback within 1 hour. After a brief consultation, your digital certificate is sent directly to you.
Complete our health questionnaire first. If our service suits your needs, you’ll have a 15-minute consultation with an AHPRA-registered healthcare practitioner to discuss your health concerns.
Yes. Request the same healthcare practitioner for follow-up consultations to ensure continuity of care.
Medical certificates: $16.90 (single day) or $34.90 (multiple days). GP consultations: $64.90 (short, 8 min) or $84.90 (long, 15 min). Complex or chronic condition consultation: $79.90.
We accept major credit cards, debit cards, and online payment methods. Payment is required at time of booking.
Yes. All consultations are confidential and comply with Australian privacy laws.
Contact [email protected] to request copies of your consultation notes.
Yes. With your written consent, we can share consultation notes with your other healthcare providers.

Seamless care transitions from start to finish
Switching healthcare providers doesn't need to be complicated. Our team can help coordinate your transfer, ensuring your medical history and current care plan move seamlessly to your new AHPRA-registered practitioner.
Quick coordination with your old healthcare provider
Ongoing support from our team throughout the transition
Your medical records and care history transferred securely
