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Healthcare for All

Quality healthcare for every Australian

A letter from our team

Think about your last medical appointment.

Did you fully understand everything the healthcare practitioner said?
Were you confident asking questions?
Could you explain your symptoms clearly?

Many Australians face these challenges every day, and they’re why HeyDoc Medical exists. Healthcare is deeply personal. It’s your health, your concerns, your story.

When you’re discussing something as important as your wellbeing, you deserve to be completely understood. You deserve a healthcare team that listens carefully and takes time to answer every question you have.

We built HeyDoc Medical because we believe everyone deserves access to quality healthcare. Every consultation with our AHPRA-registered healthcare practitioners and nurses is designed to help you feel heard and understood.

Consider all the times you’ve delayed seeking medical advice. Perhaps the process felt overwhelming, the wait times too long, or maybe you worried about explaining your concerns.

We’ve redesigned the consultation experience to remove these barriers, making professional healthcare accessible to you, wherever you are in Australia. Our approach starts with listening. When you speak with our AHPRA-registered healthcare practitioners, you’re not just listing symptoms. You’re sharing what matters to you.

We take time to understand your concerns, your health goals, and your questions. This understanding helps us provide guidance that fits your life. We know how stressful it can be when you’re unsure about your health options.

Those moments when you need someone to explain things clearly, when you want to understand every detail of your care. That’s why we’ve built our service around transparency and ongoing support throughout your healthcare journey. Your time matters. Your concerns matter. Your questions matter.

We’ve designed our service to reflect these values in every interaction. From your first consultation to your ongoing care. Our telehealth platform isn’t just convenient. It’s about creating meaningful connections that support your wellbeing. You deserve healthcare that’s clear, professional, and centred on your needs. No confusing jargon. No rushed consultations. Just straightforward, professional care from AHPRA-registered healthcare practitioners who take time to understand and support you.

At HeyDoc Medical, we’re not just providing consultations. We’re making healthcare accessible to everyone. Every policy we create, every system we implement, and every consultation we provide serves one purpose: helping you feel supported, understood, and confident in your healthcare journey.

Thank you for considering HeyDoc Medical. We’re here when you’re ready for healthcare that truly understands you.

With care and commitment,

The HeyDoc Medical Team

Our services

Access professional healthcare through AHPRA-registered healthcare practitioners and nurses with transparent care coordination.

A healthcare professional wearing a mask uses a stethoscope to examine the chest of a patient, who is also masked, in a clinical setting.

Medical Certificate

Need a medical certificate? Get 1, 7, or 14-day certificates with GP callback within 1 hour.

Get Medical Certificate
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Complex or Chronic Condition Consultation

Complete our health questionnaire to discuss your concerns with an AHPRA-registered practitioner.

A doctor wearing a white coat and stethoscope sits at a desk, smiling and waving at a laptop during a video call in a bright office.

General Telehealth Consultation

Book standard GP appointments for ongoing care, prescriptions, referrals, and medical advice via secure video or phone.

Book GP Appointment
What You Pay

Three ways we can help you today

Medical certificates, complex or chronic condition consultations, and ongoing GP care...

Medical Certificate

From $16.90

Get Your Certificate
  • Single day: $16.90
    Multiple days: $34.90

  • GP callback within 1 hour

  • Digital certificate sent directly to you

Complex or Chronic Condition Consultation

$79.90

Start Your Assessment
  • Complex condition consultation (15 min)

  • Comprehensive health review and medical history

  • Patients receive a personalised care plan

GP Telehealth

From $64.90

Book a Consultation
  • Short consultation (8 min): $64.90
    Long consultation (15 min): $84.90

  • Ongoing support from your dedicated GP team

Existing Clients

From $24.90

Book a Consultation
  • Repeat general prescription: $24.90 Condition follow-up consultation: $39.90

Not sure which service fits your needs? Chat with us.

Get in touch

Yes. All our healthcare practitioners and nurses are fully registered with AHPRA (Australian Health Practitioner Regulation Agency).

We focus on accessibility and quality care. Our telehealth platform offers same-day medical certificates, complex or chronic condition consultations, and standard GP care with transparent pricing and no membership fees.

We use a secure digital health platform that meets all Australian privacy and data protection requirements. Your medical records, consultation notes, and prescriptions are stored securely and accessible only to your treating practitioner. Our systems comply with the Australian Privacy Principles and healthcare records legislation, ensuring your personal health information is protected at all times.

Yes. With your consent, we can coordinate with your current healthcare providers for continuity of care.

All consultations are confidential and comply with Australian privacy laws. Your medical records are stored securely and only shared with your written consent.

Still have questions?

Contact our team
FAQs

Your questions answered

Find answers to common questions about our telehealth consultations, how appointments work, and what to expect from your consultation with our AHPRA-registered practitioners.