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WELCOME TO HEYDOC MEDICAL

Your health.Your choice.

Medical certificates with GP callback within 1 hour. Complex or chronic condition consultations with AHPRA-registered practitioners. General telehealth appointments. All delivered by AHPRA-registered healthcare practitioners.

  • AHPRA-registered GPs available same-day

  • Secure telehealth across Australia

  • Quick consultations and callback appointments

A healthcare professional wearing a mask uses a stethoscope to examine the chest of a patient, who is also masked, in a clinical setting.

Medical Certificate

From $16.90

Need a medical certificate? Get 1, 7, or 14-day certificates with GP callback within 1 hour.

Get Medical Certificate
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Complex or Chronic Condition Consultation

$79.90

Complete our health questionnaire to discuss your concerns with an AHPRA-registered practitioner.

Start Assessment
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General Telehealth Consultation

From $64.90

Book standard GP appointments for ongoing care, prescriptions, referrals, and medical advice via secure video or phone.

Book GP Appointment

AHPRA-registered practitioners

Clear and transparent

Timely and trustworthy

Telehealth from anywhere

Language no barrier

Telehealth from anywhere

Timely and trustworthy

Language no barrier

Clear and transparent

AHPRA-registered practitioners

Telehealth from anywhere

Timely and trustworthy

Language no barrier

Clear and transparent

AHPRA-registered practitioners

Telehealth from anywhere

Timely and trustworthy

Language no barrier

Clear and transparent

AHPRA-registered practitioners

Telehealth from anywhere

Timely and trustworthy

Language no barrier

Clear and transparent

AHPRA-registered practitioners

Simple Steps for Each Pathway

How HeyDoc Medical works

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Three Pathways to Choose From

1.

Pick your service

Need a medical certificate? Book directly. Managing a complex or chronic condition? Start with our health assessment. Need standard GP care? Book a telehealth consultation.

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Fast Access to Registered GPs

2.

Same-Day or Scheduled Appointments

Medical certificates get GP callback within 1 hour. Complex condition patients complete a health questionnaire first. GP telehealth books standard consultation. All assessed by AHPRA-registered practitioners.

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Integrated Digital Care

3.

Get connected for care

Certificates delivered digitally. Complex condition and GP patients connect with AHPRA-registered practitioner for consultation.

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4.

Direct Practitioner Communication

Speak directly with registered nurses and GPs throughout your care journey. No automated responses or lengthy wait times.

Choose Your Service
Registered practitioners Only

Pick a service that matches your need

Medical certificate? Same-day callback. Complex condition assessment? Consultation with AHPRA registered healthcare practitioner. General GP care? Book when it suits you. Three pathways, all available Australia-wide.
View All Services
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Quality healthcare when you need it

Connect with AHPRA-registered practitioners through our secure telehealth platform. From medical certificates to consultations about your health concerns, our practitioners take time to listen and explain your options clearly.

Book a Consultation

Online consultation

Ongoing support

Prescription coordination through partner pharmacies.

Professional, accessible care

AHPRA-registered practitioners

What You Pay

Three ways we can help you today

Medical certificates, complex or chronic condition consultations, and ongoing GP care...

Medical Certificate

From $16.90

Get Your Certificate

  • Single day: $16.90
    Multiple days: $34.90

  • GP callback within 1 hour

  • Digital certificate sent directly to you

Complex or Chronic Condition Consultation

$79.90

Start Your Assessment

  • Complex condition consultation (15 min)

  • Comprehensive health review and medical history

  • Patients receive a personalised care plan

GP Telehealth

From $64.90

Book a Consultation

  • Short consultation (8 min): $64.90
    Long consultation (15 min): $84.90

  • Ongoing support from your dedicated GP team

Existing Clients

From $24.90

Book a Consultation

  • Repeat general prescription: $24.90 Condition follow-up consultation: $39.90

Not sure which service fits your needs? Chat with us.

Get in touch
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Transfer Your Care With Confidence

Seamless care transitions from start to finish

Switching healthcare providers doesn't need to be complicated. Our team can help coordinate your transfer, ensuring your medical history and current care plan move seamlessly to your new AHPRA-registered practitioner.

  • Quick coordination with your old healthcare provider

  • Ongoing support from our team throughout the transition

  • Your medical records and care history transferred securely

Start Your Transfer
Our Approach to Care

Healthcare designed for Australians

We built HeyDoc Medical because accessing quality healthcare shouldn't require navigating confusing systems or waiting weeks for appointments. Our three pathways serve different needs: fast medical certificates with GP callback within 1 hour, complex or chronic condition consultations with AHPRA-registered practitioners, and standard GP telehealth. All delivered by AHPRA-registered healthcare practitioners.

  • Same-day GP callbacks for medical certificates

  • Complex or chronic condition consultations with AHPRA-registered practitioners

  • Standard telehealth for ongoing GP care

  • Professional AHPRA-registered healthcare practitioners

See How We're Different
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A cardboard box with a label displaying the heydoc Medical logo and the text “Start Your Health Journey!!”.
Learn More About Your Health

Health & wellness articles

July 8, 2024

Stressed, Anxious, or Burnt Out? How to Tell the Difference (And Why It Matters)

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July 8, 2024

Why ‘Evidence-Based’ Doesn’t Mean ‘Proven’: What Research Really Tells Us About Treatments

Your healthcare practitioner says the treatment is "evidence-based," and you nod because that sounds reassuring.…

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July 8, 2024

The Pain Paradox: Why Trying to Eliminate Pain Completely Might Be Making You Suffer More

You've tried everything. The physiotherapist who promised core strength would fix your back. The specialist…

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Read Our Blog

Three core services: medical certificates with GP callback within 1 hour, complex or chronic condition consultations with AHPRA-registered practitioners, and standard GP telehealth appointments for ongoing care, prescriptions, and referrals.

Yes. Every healthcare practitioner and nurse at HeyDoc Medical holds current AHPRA registration. You can verify any practitioner’s registration directly on the AHPRA website.

Medical certificates receive GP callback within 1 hour. Complex condition and general telehealth consultations are typically available within days.

Medical certificates from $16.90 (single day) or $34.90 (multiple days). GP consultations from $64.90 (short, 8 min) or $84.90 (long, 15 min). Complex or chronic condition consultations $79.90. No hidden fees or membership charges.

All consultations are confidential and comply with Australian privacy legislation. Your medical records are stored securely and only shared with other providers when you give written consent.

Still have questions?

Contact our team
FAQs

Your questions answered

Find answers to common questions about our telehealth consultations, how appointments work, and what to expect from your consultation with our AHPRA-registered practitioners.